Shockingly bad service

<p>After waiting 3 months for a new strap, battery and glass face for my watch (which cost half the original value), the pin in the strap came out not even a week after I collected my watch. I have complained to the head office of fossil numerous times with regards to the delayed and half-hearted service I have been receiving. Now after complaining about the unbelievably poor quality of the new parts, that I paid an arm and leg for, I am told to simply take it in to pay for a new part. </p> <p>The lack of customer service, quality and effort is incredibly shocking, especially for such an established international brand. I definitely will never buy nor recommend any fossil products in the future. </p>