Quality??? Ha Ha

I have had a chronograph for 3 years and 3 months, the minute display markers disengaged from the face in December 2014, this has be \repaired\" twice since then, now the 3rd time \"in a year\" there seems to be no end. I have been offered 50% discount on a new watch, why must I buy another watch. I cannot be held accountable for poor quality. I have a 45km drive (one way) to sent the watch to the head office and the inconvenience and cost seems to be in vain. I have pointed out that if the markers continually fall off the problem will not go away it will persist but it seems I must carry the burden due to being given this watch as a present."