1 reviews | Active since May 2017
Poor service and broken again
<p>Im a Fossil 10 atm watch owner and I would really advice any one buying a Fossil watch to steer way clear of them.</p> <p>Lets start at the beginning...</p> <p>After just a few months after buying the watch the battery packed up and I had to get it replaced.</p> <p>After another few months I started to notice a water vapour inside the watch and it packed up and I took it in to Menlyn Fossil to get repaired. I told them the watch is a 10 atm so its not suppose to get water inside but their respond was no Fossil watch is water resistant??? Okay... what does 10 atm mean then??? Because I bought the watch specifically to wear it even when I swim. And the Fossil booklet and web page says 10 atm is 10 bar and 100 meters water resistant.</p> <p>Well the watch came back from repairs and after 3 months the same problem. Took it back and got repaired and now after 4 months the same problem. </p> <p>So every time I have to pay a enormous amount to get it repaired and also have to wait 4 to 6 weeks for a watch wich only last a few months.</p> <p>Not happy at all!</p>
Dear Mr. Zaayman
We sincerely apologise for the inconvenience. Our Service Department will contact you soon to assist in the matter
Regards
Best regards,
Dear Mr. Zaayman
We sincerely apologise for the inconvenience. Our Service Department will contact you soon to assist in the matter
Regards
Best regards,
