WZ
Willem Z

1 reviews | Active since May 2017

10 May 2017, 07:24

Poor service and broken again

<p>Im a Fossil 10 atm watch owner and I would really advice any one buying a Fossil watch to steer way clear of them.</p> <p>Lets start at the beginning...</p> <p>After just a few months after buying the watch the battery packed up and I had to get it replaced.</p> <p>After another few months I started to notice a water vapour inside the watch and it packed up and I took it in to Menlyn Fossil to get repaired. I told them the watch is a 10 atm so its not suppose to get water inside but their respond was no Fossil watch is water resistant??? Okay... what does 10 atm mean then??? Because I bought the watch specifically to wear it even when I swim. And the Fossil booklet and web page says 10 atm is 10 bar and 100 meters water resistant.</p> <p>Well the watch came back from repairs and after 3 months the same problem. Took it back and got repaired and now after 4 months the same problem. </p> <p>So every time I have to pay a enormous amount to get it repaired and also have to wait 4 to 6 weeks for a watch wich only last a few months.</p> <p>Not happy at all!</p>

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Replies (1)
Fossil
Fossil's reply10 May 2017, 17:04
Official

Dear Mr. Zaayman

We sincerely apologise for the inconvenience. Our Service Department will contact you soon to assist in the matter

Regards

Best regards,