Poor after sales service from Fossil

I bought a very attractive Fossil watch from the Menlyn Fossil branch on 02/10/2014. The purchase was of course subject to Fossil's warranty. Yesterday I tried to correct the date by adjusting the dial. When I pulled the dial out, the whole mechanism broke off. I took the watch to the branch to have it fixed. I assumed that, seeing as the watch is 5 months old, the guarantee would cover this, and then should all else fail the warranty would cover the damage. I was , however, woefully mistaken. Apparently the dial - which one would assume is an integral part of the watch's mechanics - is not covered under either the warranty or the guarantee. On top of this it will take 2 months to repair and it will cost me R200. I feel this is highly unreasonable as the watch already cost me R2500 - not that long ago actually. <br> <br> I am highly dissatisfied with both the quality of the product and the after sales service provided. Had I known this would be the case I would have rather invested in a Diesel watch.<br>