GL
Gontse L

1 reviews | Active since Feb 2015

12 Jan 2016, 14:34

Not quality products

I bought 4 watches in different time 3 of them stopped functioning @ the same time,took one of them for repair they advise that the problem is not the battery it needs maintanance service fee R600,00 each also informed that the fossil watch stores no longer have technicians. I'm stucked with R1800 to pay in order for them to function again.Thats like buying another one. Only if I knew this will happen I would have bought brands instead.

0
Replies (1)
Fossil
Fossil's reply13 Jan 2016, 10:49
Official
Hello Gontse44,

We have escalated the complaint to the relevant department to investigate this matter.

We do understand your frustration and apologise for the inconvenience caused.

Kind Regards

Best regards,