Lack of Efficiency

I purchased a Fossil watch at Cajees in Fourways at the end of December 2014. The first 7 months was fine and after that my watch started to loose time and was slow so it was returned to Cajees and the watch was serviced and the battery was replaced by Fossil. Thereafter the watch continued to slow down and subsequently was taken back and Cajees sent the watch back to Fossil who promised to replace it. <br> <br> 3 months later, Fossil has still not sent a replacement watch as arranged. The bought watch was apparently sent back to Cajees but only with a battery replacement, and obviously was sent back to Fossil for a replacement as was promised. <br> <br> This is a hindsight on Fossil's part and I have been now promised a new replacement watch within the next two weeks by Cajees, as told by Fossil. Fossil has disappointed me immensely in that since buying my watch I have been unable to use it for approximately 5 or 6 months of its 13 month lifespan. Having thought and assumed that Fossil was a good and strong brand, I am disappointed to say that my view on Fossil has changed more than I wish was possible.