*********** Rude and Unhelpful Staff

<p>I went to your Sandton store to try and return a gift. The staff were unwilling to help with the return as I did not have a receipt. When I explained that the item was a gift and that requesting the receipt from the buyer would not be epis according they asked for the date of sale. We gave them when we think the item might have been purchased but they would not accept it.</p> <p> </p> <p>The staff during the whole ordeal were not interested in us. They kept taking other phone calls, packing shelves, helping other customers and playing on their cell phones. They claim to have phoned Rose Bank branch to find out if the item was purchased there, but Rose Bank did not know of this. </p> <p> </p> <p>Because of this ordeal, I don't even want to wear the Fossil brand as I would be promoting ethos.</p> <p> </p> <p>Something smells fishy Fossil!</p>