FOSSIL PROVIDES THE WORST SERVICE

I cannot understand how fossil is still selling watches if they specialize in selling watches that are going to break then their customers have to spend countless efforts trying to get their watches back from the useless workshop in CPT that does have parts, doesn't fix the watches and provides the worst service ever. I bought a watch only to take it in and out of repairs and fight with people over the phone to their job?????<br> <br> HOW IS FOSSIL STILL STANDING ESPECIALLY WITH THE SERVICE THAT THEY PROVIDE???? THEY COMMIT TO TURN OUROUND TIMES THAT THEY KNOW VERY WELL THEY WILL NOT MEET ESPECIALLY SEING THAT EVERY WATCH THEY SELL HAVE TO BE FIXED!!!