FOSSIL FIXED NOTHING

I sent my watch in for repairs as the automatic component stopped working. I got it back today and was told it works by movement. When I purchased the watch in December 2014, the automatic part moved with no arm movement required... why would I now be told otherwise? Should the watch not function in the same way as it did the first day? Not a lucky packet watch... was definitely not cheap so one would expect quality not only in terms of products but also service and repairs communications... I was not informed about what they did to 'repair' the watch in Cape Town over the last two months! The problem has reoccured and I am not at all impressed... the watch was clearly not repaired?