JT
Jacqueline T

1 reviews | Active since Feb 2017

01 Feb 2017, 10:27

Faulty and sub-standard merchandise

<p>My husband bought me a brand new Fossil watch for my birthday in January 2014.</p> <p>In June 2016 I had to replace the leather strap as it had broken. Very poor quality leather indeed.</p> <p>One of the metal *****s on the leather has not just snapped off and I cannot wear the watch anymore.</p> <p>It cost me almost R700 to have the watch strap replaced and just over a year later it is broken again.</p> <p>I will never purchase a Fossil watch again.</p>

0
Replies (1)
Fossil
Fossil's reply01 Feb 2017, 17:34
Official

Dear Jacqueline

We sincerely apologise for the inconvenience. Our Service Department is currently in contact with you to assist in this matter.

Regards