1 reviews | Active since Feb 2017
Faulty and sub-standard merchandise
<p>My husband bought me a brand new Fossil watch for my birthday in January 2014.</p> <p>In June 2016 I had to replace the leather strap as it had broken. Very poor quality leather indeed.</p> <p>One of the metal *****s on the leather has not just snapped off and I cannot wear the watch anymore.</p> <p>It cost me almost R700 to have the watch strap replaced and just over a year later it is broken again.</p> <p>I will never purchase a Fossil watch again.</p>
Dear Jacqueline
We sincerely apologise for the inconvenience. Our Service Department is currently in contact with you to assist in this matter.
Regards
Dear Jacqueline
We sincerely apologise for the inconvenience. Our Service Department is currently in contact with you to assist in this matter.
Regards
