Expensive watch doesn't even live past 4 months

I feel like I'm constantly having problems with my Gen 3 Smar****ch.

I've only had it 4 months where it's only been in my possession for 3 as it already went in to fossil head office. The reply was either I take my watch back or I settle for something that's not even available in our country as I purchased my watch in Dubai.

I opted to keep my watch as it's not available in South Africa and I really wanted this watch. Now it doesn't even want to charge anymore. I exercise with my watch as it has the option to train with it. So what now? Now I spent over R4k on a watch that didn't even last me a proper lifetime. I have a video of what happens when it is put on charge.

I'm so disappointed in this product. So expensive and not worth the quality.