EXCELLENT BACKUP SERVICE

<p>hi there. i had purchased 2 fossil watches for my daughters from paris in august 2014. we had some issues in feb 2016 and took them to the gateway store in durban only to be told there was nothing they could do and it would cost this that and the other to rectify what seemed to factory problems. In June 2016 I complained to fossil international and the american subsidiary pointed me to fossil in capetown. A sam Casper got hold of the email and personally saw to it that the watches were restored to their original pristine condition. What a feather in their cap. i would recommend the fossil brand to all and sundry and esp SAM CASPER.</p> <p>Thanks for great service on a great product</p>