Disgusting service and Quality from Fossil Sandton city

If I could give less than 1 star I would. I bought my husband a watch from fossil and it has been nothing but a disaster from the onset. Firstly the battery died within the first day. When we returned the watch the battery was changed. After that the waterproof seal came out and needed to be sent in to be redone. After this was done and paid for the strap decided to break. Once this was sent in and paid for the numbers started falling off the face of the watch and the glass was badly chipped and scratched. I then took in the watch to have this repaired and a new glass screen put on and was told I would have to pay for this repair again. I have been waiting over 2 months for this watch to be returned only to phone and have them tell me do I want to buy another watch half price. Not a chance in hell do I want to spend more. I would like a replacement watch or my full refund for what I spent on the watch including all the repairs so I can take my business elsewhere. So much for the sms service, not once have I received an sms and have had to call in every single time for an update