DISGUSTING SERVICE

I took my watch in to the Fossil store at Canal Walk 6 weeks ago for repairs. I was told by the consultant that it will take 3 weeks. After phoning around to source my watch, I was eventually told that it would be ready today 12/05. I was then told another 5 different versions as to its whereabouts. To compound matters, staff at S. Keren even laughed at me over the phone due to my \obsession"to track down my watch which is of great sentimental value to me. I have resigned myself to the fact that my watch has been either ****** or LOST! I am flabbergasted at the pathetic service or lack thereof that I have received from S. Keren &amp"