1 reviews | Active since Mar 2009
Beware when buying a Fossil watch
Bought a Fossil watch 2,5 years ago. The stem and crown started pulling out when setting the date and time but it worked fine. After taking it to a Fossil shop for a battery replacement, I cannot set the date and the whole watch only worked if you push the stem in at the certain position. Complained on Hellopeter and I they said they will fix it at their cost. Now I hear that the movement is also faulty and the warranty is only 2 years, so it's gonna cost me money. The watch did work before it went to the Fossil shop for a new battery.
Dear Customer
We have escalated the matter to our Service Department. Please accept our apology for the inconvenience
Regards
Dear Customer
We have escalated the matter to our Service Department. Please accept our apology for the inconvenience
Regards
