Bad repair service

<p>On 24 June 2016 I went to Fossil Clearwater Mall to replace the batery as my watch had been standing a while but was working fine before it, then when I got there they told me that it's not the batery they have to sent it for repair on the movement and or dial hands then on 29 July I got an sms to say my watch has been repaired even though they never even phoned me with a quote to say how much it will be. So I phoned them again to confirm the cost as they didn't even tell me how much it was R600 or R700 so I had to save a bit as I didn't have that money and went on 14 September to fetch the watch only to discover there is a round circle of rust from the twelve to the middle so I said well I'm definitely not paying for something that is now looking very bad so they just said well the watch is too old to repair I must just buy a new one. I really expected better service as I'm a loyal Fossil supporter.</p> <p>the day they took the watch he even wrote every small detail about the watch and it wasn't rusted at all when we checked it together as hy still have my copy of the slip to proof it</p>