LVH
LenAA(C) Van Heerden
1 reviews | Active since Feb 2015
09 Feb 2015, 22:40
Asked for quotation only but got charged for repai
Handed in broken watch for a quotation on repairs ONLY. Weeks later got an sms saying watch ready for pick-up. Now I have to pay R600 for repairs to have my watch back, after ONLY asking for a quotation. This is unacceptable as I could have gotten it repaired somewhere more affordable. R600 is the price of a new watch and I never gave permission to go ahead with repairs, after explicitly telling them they should inform me of any costs involved BEFEORE going ahead with any repairs!! Isn't that what a quotation is??
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Replies (1)Fossil's replyOfficial
10 Feb 2015, 07:53Hello lenevanheerden,
Hi Lene,
Our workshop supervisor will contact you to assist you with your query.
Regards
Hi Lene,
Our workshop supervisor will contact you to assist you with your query.
Regards
Fossil's reply10 Feb 2015, 07:53
Official
Hello lenevanheerden,
Hi Lene,
Our workshop supervisor will contact you to assist you with your query.
Regards
Hi Lene,
Our workshop supervisor will contact you to assist you with your query.
Regards
