OK
Odniel K
1 reviews | Active since Jul 2010
10 Dec 2015, 17:45
They can't find a car key that is in the drawer
We checked out today and we forgot the other car key bedroom drawer. We realised this when we got back home In pretoria. We asked them check and saying that it is not there. We are sure we forgot it there. We had it there for sure and we know where we put it. I am loosing R5000 key for a stay worth R2800
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Forever Resorts SA's replyOfficial
11 Dec 2015, 15:58Hello odniel,
Thank you for bringing this matter to our attention as it is absolutely necessary to get feedback from our Guests.
We have been in contact with the General Manager's Office at Badplaas, A Forever Resort who has done a thorough follow up with their Housekeeping and Front Office Teams.
This is a very unfortunate matter, but we are sorry to report that they have not found your key.
I can assure you that our Team has given their full and thorough attention to this matter.
Please contact me directly if you have any other queries pertaining to this.
Kind Regards
***
Thank you for bringing this matter to our attention as it is absolutely necessary to get feedback from our Guests.
We have been in contact with the General Manager's Office at Badplaas, A Forever Resort who has done a thorough follow up with their Housekeeping and Front Office Teams.
This is a very unfortunate matter, but we are sorry to report that they have not found your key.
I can assure you that our Team has given their full and thorough attention to this matter.
Please contact me directly if you have any other queries pertaining to this.
Kind Regards
***
Forever Resorts SA's reply11 Dec 2015, 15:58
Official
Hello odniel,
Thank you for bringing this matter to our attention as it is absolutely necessary to get feedback from our Guests.
We have been in contact with the General Manager's Office at Badplaas, A Forever Resort who has done a thorough follow up with their Housekeeping and Front Office Teams.
This is a very unfortunate matter, but we are sorry to report that they have not found your key.
I can assure you that our Team has given their full and thorough attention to this matter.
Please contact me directly if you have any other queries pertaining to this.
Kind Regards
***
Thank you for bringing this matter to our attention as it is absolutely necessary to get feedback from our Guests.
We have been in contact with the General Manager's Office at Badplaas, A Forever Resort who has done a thorough follow up with their Housekeeping and Front Office Teams.
This is a very unfortunate matter, but we are sorry to report that they have not found your key.
I can assure you that our Team has given their full and thorough attention to this matter.
Please contact me directly if you have any other queries pertaining to this.
Kind Regards
***