RM
Raees M
1 reviews | Active since Jun 2015
28 Sept 2015, 09:22
Rude and out of line sucrity guards
Spent the weekend at warmbaths camping their facilities are horrible and their customer service is not even something to talk about after telling the security guard there were o signs that stated what he was saying \rules and regulations"he said in that case I should pack and leave.<br> <br> I paid to be there and deserve to get what I paid for.<br> Never ever going back there again """
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Forever Resorts SA's replyOfficial
06 Oct 2015, 13:25Hello RaeesL,
On behalf of Forever Resorts, Lodges, Hotels and Retreats I would like to humbly apologise for any inconvenience caused. We are extremely saddened by the events, as we at Forever pride ourselves in delivering the best Guest service and strive to get the basics right consistently.
We have taken up your concerns directly with the property as well as the outsourced security company. We also understand that you have been in contact with Marl? at Warmbaths, A Forever Resort.
In conclusion please allow me to thank you for taking the time to report your constructive criticism as it is absolutely necessary for us to get feedback from our Guests. Your experience most certainly does not reflect the high standard that Forever is proud to offer.
On behalf of Forever Resorts, Lodges, Hotels and Retreats I would like to humbly apologise for any inconvenience caused. We are extremely saddened by the events, as we at Forever pride ourselves in delivering the best Guest service and strive to get the basics right consistently.
We have taken up your concerns directly with the property as well as the outsourced security company. We also understand that you have been in contact with Marl? at Warmbaths, A Forever Resort.
In conclusion please allow me to thank you for taking the time to report your constructive criticism as it is absolutely necessary for us to get feedback from our Guests. Your experience most certainly does not reflect the high standard that Forever is proud to offer.
Forever Resorts SA's reply06 Oct 2015, 13:25
Official
Hello RaeesL,
On behalf of Forever Resorts, Lodges, Hotels and Retreats I would like to humbly apologise for any inconvenience caused. We are extremely saddened by the events, as we at Forever pride ourselves in delivering the best Guest service and strive to get the basics right consistently.
We have taken up your concerns directly with the property as well as the outsourced security company. We also understand that you have been in contact with Marl? at Warmbaths, A Forever Resort.
In conclusion please allow me to thank you for taking the time to report your constructive criticism as it is absolutely necessary for us to get feedback from our Guests. Your experience most certainly does not reflect the high standard that Forever is proud to offer.
On behalf of Forever Resorts, Lodges, Hotels and Retreats I would like to humbly apologise for any inconvenience caused. We are extremely saddened by the events, as we at Forever pride ourselves in delivering the best Guest service and strive to get the basics right consistently.
We have taken up your concerns directly with the property as well as the outsourced security company. We also understand that you have been in contact with Marl? at Warmbaths, A Forever Resort.
In conclusion please allow me to thank you for taking the time to report your constructive criticism as it is absolutely necessary for us to get feedback from our Guests. Your experience most certainly does not reflect the high standard that Forever is proud to offer.