pS
peter S

1 reviews | Active since Apr 2015

05 Apr 2015, 22:50

poor service and bad attitude

the resort is in need of renovation. the rooms and bathrooms/toilets are terrible. the staff/management and security are unhelpful and unfriendly. DO NOT stay at this resort .it will be time wasted. <br> <br>

0
Replies (1)
Forever Resorts SA
Forever Resorts SA's reply07 Apr 2015, 17:31
Official
Hello peter.smith2012,

Please allow me to thank you for taking the time to write your comments as it is absolutely necessary for us to get feedback from our Guests.

On behalf of Forever Resorts, Lodges, Hotels and Retreats I would like to humbly apologise for any inconvenience caused during your stay at Loskopdam, A Forever Resort.

We understand that the General Manager of the Resort, Cobus Marais, has been in contact with you directly and that your comments are being tended to. We would appreciate it if you could supply us with more details with regards to where on the Resort you were staying, details with regards to the unfriendliness of the Staff with dates and times. This would truly aid us in improving our Guest standards and in ensuring that we provide you with proper feedback.

Kind Regards
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