WR
Wynand R
1 reviews | Active since Sept 2018
08 Jun 2020, 14:12
POOR CUSTOMER SERVICES
I have canceled the reservation on 28 May 2020 that would have taken place from 19 to 22 April 2020, due to Covid-19 lock down. I was explained that the refund will be paid with a R100 banking fees. I have not reseived any feedback from them since nor did I not received any refund to date. I deem this very unprofessional with very low customer services.
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Forever Resorts SA's replyOfficial
09 Jun 2020, 11:04 Good morning Wynand, Thank you for your feedback. Could you please send us a copy of your Reservation Confirmation to care at foreversa dot co dot za so that we can investigate this matter? Kind regards, Forever Care
Forever Resorts SA's reply09 Jun 2020, 11:04
Official
Good morning Wynand, Thank you for your feedback. Could you please send us a copy of your Reservation Confirmation to care at foreversa dot co dot za so that we can investigate this matter? Kind regards, Forever Care