1 reviews | Active since Oct 2016

01 Sept 2020, 11:30

Poor Communication

I cancelled my booking and requested a refund on 24 August 2020. I received an email confirmation that the refund request has been sent to the refunds department. I have sent 2 follow up emails and I have had no reply. I have also tried phoning to follow up and there is no answer on their phones.

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Replies (1)
Forever Resorts SA
Forever Resorts SA's reply17 Sept 2020, 10:21
Official
 Good morning Stephen, 
 Thank you for getting in touch.  Kindly could you send an email to care at foreversa dot co dot za with the property you made the reservation with as well as your reservation number so that we can investigate this matter further?  Kind regards, Forever Care