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Sharzia N

1 reviews | Active since Jan 2023

06 Jan 2023, 04:12

No hot water at BadPlaas

Badplaas Mpumulanga We got here on Monday, Today is Friday There hasn’t been hot water since then no matter how long we wait and no matter the time of day. My brother is 10 months old and had to have a cold shower with my mother for the past 2 days because the water gets hot for 2 minutes letting us think it’s finally hot and undressing him only for the water to become ice again. and he is now sick and woke up screaming with a fever at 4 in the morning. This is bull****, when we asked why is there no hot water, nothing was fixed or seen to. We usually go to warmbaths and decided to give basplaas a try. And it is safe to say that this place is nothing but a pretty face. Warmbaths doesn’t have affordable rooms and their bathrooms are not that spectacular but atleast the water is always hot. Never coming here again.

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Replies (4)
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Sharzia N's update06 Jan 2023, 04:16
Reviewer Update
And I forgot to mention that we had to run with him from the cold shower in the rain to change him in the room because the family bathroom does not even have a place to change your baby. This place is not family friendly at all.
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Sharzia N's update06 Jan 2023, 04:21
Reviewer Update
It is a waste of money and a holiday ruined !!!
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Sharzia N's update06 Jan 2023, 04:34
Reviewer Update
My family and I are highly disappointed. We will not be sad to leave at all. Not only that but there is a 10 rand fee for going to the hydro. I am not sure how long it is valid for but we purchased new slips everyday. There are 16 of us total. 16 multip**** by 10 is R160. R160 multip**** by 5 days is R800. Then why did we pay to come here in the first place ???? I’m pretty sure that the main point IS THE HYDRO.
Neither were we made aware of this fee for the Hydro before hand. My brother has yet to stop crying and his fever has yet to break. ): ): ):
Forever Resorts SA
Forever Resorts SA's reply06 Jan 2023, 07:52
Official
Good morning Sharzia N,

Thank you for taking the time to reach out to us following your recent experience at Forever Badplaas. 

Kindly will you please send us your experience as well as your reservation number to care (at) foreversa (dot) co (dot) za so that we may formally investigate the problems you have experienced? 

Kind regards, 
Care Team