1 reviews | Active since Sept 2016

01 Sept 2016, 12:41

No booking service!

<p>I have been trying for the last 4 days to get a booking at Badplaas Forever resort, but there doesn't seem to be anyone working there anymore. If they do answer their e-mails its to just send me the rates again. Seriously?! And Central reservations just refer me to the resort. Absolutely pathetic! </p>

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Replies (1)
Forever Resorts SA
Forever Resorts SA's reply05 Sept 2016, 15:10
Official

Dear Colleen,

Thank you very much for your review and for bringing your concerns to our attention.

Unfortunatley a lot of Forever Resorts Properties including Badplaas, A Forever Resort was affected by the Telkom outage that affected data and telephone communications last week.

Central Reservations at Head Office was also affected by the outage and could unfortunately not log in to assist with bookings.

We apologise for any inconvenience caused in this regard.

I have been in contact with the Front Office Manager at Badplaas, A Forever Resort and have been advised that you have since been assisted and that your booking is confirmed.

We look forward to hosting you.

Kind Regards

Care at Forever