PT
Precious T
1 reviews | Active since Feb 2020
27 Feb 2020, 20:26
Mount Sheba , very inaccurate response to customer service
Afternoon
Forever resorts, your response is inaccurate? Which opportunities did you provide me to speak with Mr Fick? You told me to go look for him and he didn’t not come through or call me as a client! In the morning of my departure I requested to speak to him but to no avail? So please please clarify which opportunities you are referring to? Please provide proof of those attempts.
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Forever Resorts SA's replyOfficial
10 Mar 2020, 16:18 Good day Precious, Thank you for your feedback. Please be advised that your complaint has been escalated to our Head Office’s Senior Executive team, one of whom will be in touch with you directly to discuss the experience you had while staying for Mount Sheba. Kind regards,
Forever Care.
Forever Care.
Forever Resorts SA's reply10 Mar 2020, 16:18
Official
Good day Precious, Thank you for your feedback. Please be advised that your complaint has been escalated to our Head Office’s Senior Executive team, one of whom will be in touch with you directly to discuss the experience you had while staying for Mount Sheba. Kind regards,
Forever Care.
Forever Care.