CW
Chantal W

1 reviews | Active since Jan 2022

08 Apr 2024, 09:16

Missing items

Very disappointed with the overall experience at the Blyde River resort. My son’s luggage disappeared after accidentally left in room after check out. No response from head office and no interest from resort manager. Accused us of lying about where it was left. One should safely be able to assume items should be returned to their rightful owner. Especially when a a substantial reward was offered

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Replies (1)
Forever Resorts SA
Forever Resorts SA's reply08 Apr 2024, 09:41
Official
Good morning Chantal,

Thank you for reaching out to us.

We take all feedback from our guests very seriously and would like to open an investigation into this matter.

As per our previous communication, please send an email to care (at) foreversa (dot) co (dot) za so that we can open a formal investigation. 

Kind regards, 
Team Care