MS
Mo S

1 reviews | Active since Dec 2018

31 Mar 2020, 06:38

Forever Resorts Warmbaths - robbing people of their holiday deposits.

Made a reservation for Easter Weekend at Warmbaths. Was hurried to make payment to secure my spot. When the President declares a national disaster regarding Covid-19 and limited groups of people to less than 100, I cancelled my reservation. They did not want to refund my money in full. I’ve sent them several communications and to date they have simply ignored me. It’s terrible to be treated like this because I’ve supported them on several occasions in the past. Businesses will suffer through Covid-19 but those that treat their customers fair will survive well beyond Covid-19 because they will long be remembered and supported. Unlike Forever Resorts whom I will for a long time discredit whenever the opportunity presents itself.

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Replies (1)
Forever Resorts SA
Forever Resorts SA's reply31 Mar 2020, 15:26
Official
Good afternoon Mo,

Thank you for your review. 

Kindly could you send an email to care (at) foreversa (dot) co (dot) za with your reservation number so that we can investigate this matter?

Kind regards, 
Forever Care Team