Early Check Out!

We booked the Bella Bella Forever Resort - Hotel in Limpopo for 4 nights because that is the minimum you allowed to book, we only arrived from Cape Town on the 2nd day(after a 2hour drive from the airport), nevertheless, I called the Resort a week in advance to ensure they provide the required amenities, mainly, a cot for my 18 month old son. Firstly, it took forever to check in, secondly, we had to pay an additional R500 for the cot, that only had a mattress, no mattress cover, no blanket, no pillow. The room contains a double bed, which we all had to sleep in, the aircon was not working and there was never anyone at Reception, whether we phone or go down personally, no one was ever there. When we went for breakfast(which was Spur because you given vouchers to eat Spur for breakfast during your entire stay), we ask one of the cleaners if the room could be cleaned and we were told we "have to wait our turn". The bathroom has no air vents and the towels smells like sour meat, there was no pressure in the shower and if you not careful you might get 3rd degree burns because the water will suddenly only give hot water, my son burned numerously . Needless to say, we checked out early and I will most certainly not be returning. This place should not be called a resort, or a hotel, for the amount we spent we could have stayed at a 5star hotel, which is exactly what we did.