AV
Arno V

1 reviews | Active since Sept 2012

19 Jul 2019, 12:32

Cant acknowledge a booking

Im trying to make a booking at warmbaths for september. I cant do so online so they mailed me a booking form. I filled it out and mailed it back. I sent 3 mails the last week and no one has responded back to me. Im disappointed

0
Replies (4)
Forever Resorts SA
Forever Resorts SA's reply16 Aug 2019, 11:47
Official
Good morning Arno,

We are sorry to hear about this.

Kindly could you send us your last e-mail correspondence to *** and we will investigate this matter. Our Care Team has been alerted and will await your e-mail. 

Your reference number is CC***8. 

Kind regards,
Care Team 
Forever Resorts SA
Forever Resorts SA's reply16 Aug 2019, 12:00
Official
Good afternoon Arno,

Please contact our Head Office and request to speak to a member in our Care Department so that they can assist you with your matter. 

Kind regards,
Care Team
care at foreversa dot co dot za
AV
Arno V's update16 Aug 2019, 17:30
Reviewer Update
Hi Forever Resorts. A representative did communicate back to me. My booking was made and paid. Thank you
Forever Resorts SA
Forever Resorts SA's reply19 Aug 2019, 10:51
Official
Hi Arno,

Thank you for your feedback. 

In future please feel free to call our Head Office or send an e-mail to care at foreversa dot co dot za. 

Kind regards,
Care Team