Unhappy customer with long overdue back order

Good morning

I hope this email finds you well. I am making a follow up on the following back orders: ZAF*** ZAF*** From the 4th of April 2025 I have been making a follow up, i was promised to be contacted but I would just get a missed call from you ***). When I am escalating tomorrow I will attach my call list as well to support my annoyance.

May I please get a confirmation of the delivery of my order because it's been outstanding for long time. I am giving you time to respond till the end of business day believe me this time tomorrow this issue will be escalated to another level.

Another thing do something with the customer cintrecity within the company it's appalling. If I were to rate the service I would give -1 that is how annoyed I am.