Runaround with refund after termination of membership

I have been an FBO since March 2017 and have struggled to sell the overpriced products. My upline was not helping because she was demotivated herself. I have spent R10k trying to maintain the 4CC concept but I realised that am just making other people rich while ****ing my downlines by recruiting them. I decided to sell back the stock I had in my possession and end my suffering. I phoned the depot in Longmeadow asking about the termination procedure but for two days they just either put me on hold for a long time or slam the phone down in my ear. I wrote an email to Cape Town and I received a call from Joburg explaining the whole procedure. I then put together everything they wanted and went to the depot on Monday. I asked the person who was helping me that when can I expect payment and she told me that it will be the Thursday of the same week or next Monday. On Thursday when I didn't receive payment I sent a follow up email, and was told the process can take up to two weeks. I am annoyed by lack of transparency and how sluggish they treat one when terminating membership. My advice: Joining Forever Living is a bad choice, never compromise your relationship with family and friends by recruiting them. Don't spend your hard-earned cash trying to sell their products, you will never make any money out of the whole scheme!