Customer Complain

Good day

Please assist I have ordered the forever pills from a forever living enterprenuer on the 6 may 2021 which I have deposited the money the same day to her capitec account and she told me it takes 3 business days to get them delivered to me which I waited for 2 weeks and end up canceling the order and requested my money back and when ever I have to get my money back she comes up with excuses and the last time I spoke to her she told me that I won't get my money back as I'm irritating her with my calls and watsup messages and now it's 1 months and 9 days waiting for my money and still nothing please assist as this is 1 of ur employees or I'm taking this further to report the company as I was not treated well and the employee is giving false information and is not honest and treat her customers with respect and honesty please respond or do something as I want my R570 back and the enterprenuer to be dealt with accordingly My number ***