1 reviews | Active since Dec 2017
WORST SERVICE, IMAGINABLE !!!
I bought a Ford Everest brand new March 2017. As from day one the driver's seat was squeaking and making a terrible noisy while I was driving. Secondly the glove box could not close properly. I took it back to Ford Tyger Valley. After being without my car for a whole day I went to collect it and NOTHING was done. I have my own business and being without a car is a crises for me. I took it back a second time and again left it there for a whole day. This time the glove box was fixed but nothing done to the squeaking seat.
Every time I have to use one of my workers ( which is supposed to be on our sites) to collect and take me back the afternoon, and on top of that have to be without a car for a whole day.
Today 5 Sept 18 it has been the 5th time that I have taken this car in for the seat. ..... and WAIT for it ...nothing was done. For the past 18 months,I had to listen to the lamest excuses , not having parts, incorrect frames ordered etc etc etc etc. I spoke to every single person involved...the managers of Ford Tyger Valley and even reported it to Ford South Africa. As I mentioned I own a company and we are driving my Everest and 2 Ford bakkies. I cannot wait to replace the lot with Toyotas. I used Toyotas in the past and has never experience such lame and poor service with them.
