1 reviews | Active since May 2015
Worst service department.
I recently took my veh for a service at Lazarus Ford in Centurion. When I went to collect my veh, I walk around the veh, with the service advisor, and I saw a chip on my door. I pointed it out to her and she advised that I should go back in the office with her so that we can review the video THEY took the morning. She agreed that the chip was not there prior to the service. She advised that she will take this up with management and let me know. Another advisor (Tayla) contacted me later the week and advised that I bring my veh in so that they can qoute to repair the chip. I took the veh for the quote and they told me it's an old chip that's been there for a while. What the hell - there's a video that they took that proofs it was not there! This is the second time they damaged one of my vehicles. They will NEVER see me again and I will advise anyone to rather go to another branch if possible.
