BG
Ben G

1 reviews | Active since May 2012

28 Sept 2016, 21:15

Worst after sales service possible

<p>I bought a 2016 Ford Ranger Wildtrak on Feb 10th 2016. The vehicle had electronic problems which stopped me using the vehicle's electronics, such as indicators, lights, cruise control , etc. The vehicle went in for the 2nd time at the end of May. </p> <p>Ford Rustenburg were unable to repair the vehicle, when the Ford SA technician met with me he told me that the vehicle would be replaced on Ford SA's cost due to lack of owner trust in the vehicle. Weeks later after nothing happened regarding the replacement of the vehicle I questioned what was happening. I was then given the option for Ford to buy back my Vehicle at R87 000 less than I paid for it . And to buy myself a new vehicle at R66 000 more than the vehicle is listed for on the Ford SA website. The Dealer Principle that I dealt with at Brits Ford was extremely disrespectful and would not allow me to explain my story or ask my questions. Basically my only choice is now to take back my vehicle, which I have ZERO confidence in and accept the fact that I must continue to pay for a faulty and dangerous vehicle. </p>

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