Very Poor Service

1 October 2018 Today I went to Ford in Bellville at around 10:00. My Ford Figo developed an intermittent fault which showed up this morning again. I thought I would follow this route as last week a service advisor told me that being intermittent it might not be possible to diagnose the issue, which is acceptable. I arrived at Ford Bellville with the intermittent issue still persisting. I spoke to a service advisor with the name of Harriod. I explained to her my situation that I would just like to show a technical person what the fault is so that I can book it in to be fixed. It is still under warranty at this stage. Harriod said she would see what she can do and walked around the workshop for five minutes eventually ending up with the workshop manager whom I could see from where I was standing. She came back to me and said unfortunately there is nobody that can help me at this time. I said all that I need was 1 or 2 minutes to show this person the fault while it is still there. I could see that Harriod tried her best to find someone but there was nobody that would help her. She said that she is sorry but they cannot help me now. I said that it is bad service as I only need 1 or 2 minutes of the person's time. She then went to the workshop manager again and she came back and said I must wait in the customer area and he will see me once he is able to.... I sat for five minutes and left. I would think that he would at least acknowledge my being there as unfortunately I cannot sit there indefinitely. I would have thought that this was the workshop manager's responsibility but instead he stood at a distance and did not even approach me. I get the feeling that Ford Bellville is only looking at the numbers and client service has gone out the back door. This is typical in today's corporate world unfortunately. I can tell you that Ford Bellville can take a leaf out of Ford Fores****'s book as their service is always outstanding. I will not recommend Ford to anyone from now on and when I replace my car I will go to another brand. I will do the same with my wife's Ford. In the meantime my vehicle is still under warranty and I expect Ford to do the right thing.