CK
Christian K

1 reviews | Active since Oct 2023

13 Oct 2023, 09:18

Utterly Disappointed with Ford Service

My name is Christian Constentine Kruger. Owner of Troncom Security Solutions.

I drive a Ford Ranger 2.2lt

I took my vehicle in for a service at Aurinia Ford Silverton. For the 2nd time after my vehicle was in for service the vehicle gave me problems. 2 days after the service I had to take my vehicle back to replace the turbo. 8 days after the turbo the vehicle over heated and blew. The service light came on and before I could get my vehicle off the road the vehicle shut down completely. This however is not the first time, a year ago the same thing happened. I was told that a ford vehicle will not show when it over heats. Every time I get my vehicle back from Aurinia Ford I get some bull**** excuse of why the things happen.

At this moment I have no vehicle to do business with, it has been 3 weeks and I have not received any paperwork or phone calls regarding the state of my vehicle. When I phoned the sale person trying to buy another vehicle, I was told I have to pay R91 000 for a new engine. I can not pay for other people's mistakes.

I need this issue resolved and my vehicle repaired so I can do business. I have already lost about R300 000 not being able to do business.

0
Replies (0)