1 reviews | Active since Jun 2019
UNRELIABLE SERVICE - UNRELIABLE VEHICLES FORD ECO SPORT
I purchases a brand new FORD ECO SPORT 1.5 TDCI in July last year. During November i started experiencing the following problems; 1. Alarm going off time and again for no reason 2. When the vehicles alarm goes off it makes a strange sound. 3. Radio randomly switches it self off. 4. Radio doesn't come on at all. 5. The seatbeld sensor makes a strange noice. 6. Rear parking screams when vehicle is in reverse without any obstacles around / or doesn't work at all. 7. Vehicle sometimes looses power when driving 8. Last but not least my brand new ECO Sport left me standing along side the road! Now my vehicle has been in and out of the service center for the above-mentioned issues. Just when i think the issue has been resolved, the same issues arise. FORD NUMBI has been very helpful and assisted me in anyway they could however i decided to take the vehicle back to the dealership that i got it from and i was then referred to FORD NELSPRUIT. On the 6th of October i contacted the services manager at FORD NELSPRUIT who was very helpful and willing to assist. He said that they will keep my vehicle until they have sorted the problem out. Unfortunately i am a single parent and do not have alternative transport. I therefor asked for a courtesy vehicle and he agreed that this should not be a problem and he would arrange it asap. All i received was an sms that my vehicle had to be there on 12/10 no arrangements had been made for alternative transport. on Monday 12/10 i contacted them and reminded them of our arrangement. All i am told is that they will follow up. So now i have been sitting with electronic problems on this vehicle for around 11 months which just don't get sorted out. How long before i drive into something and at who's cost because of the sensor not working. How long before i get left along side the road AGAIN! I AM READY TO WRAP A RED RIBBON AROUND THIS VEHICLE AND PARK IT IN FRONT OF FORD SOUTH AFRICA'S FRONT DOOR!
