Terrible Service at Ford

Very poor service from beginning to end. From taking 1 week for Ford resources to process my purchase request after constant follow ups to being sold a faulty vehicle that required engine change, turbo replacement, aircon change and all this whilst experiencing terrible customer service and having to fight daily for updates and courtesy vehicle. What terrible service. Now, a few months later, I am unable to renew my licence disk for any of my vehicles because I have been blocked on the system due to Ford not doing a police clearance for the new engine they replaced. When I address it with them, I have to deal with a very arrogant manager named Andrew who clearly states that the clearance is not their problem, I should have cleared the new engine at police station myself!! I will never again make the mistake of purchasing a vehicle from Ford, what a terrible mistake that has costed me a lot of time, money and patience. It seems that there are absolutely no repercussions for bad service at Ford, you treat customers terribly and move on with your day! I am extremely upset and disappointed.