Terrible and diappointing

<p>Around a year ago the heater core(matrix) in my Ford Ikon went faulty. It had a leak which caused all the cooling fluid in my car too leak onto the passanger floor, also because of the heat the heater core generates the cooling fluid was turning too steam and coming out from every gap in the dashboard making it impossible to drive. I took my car too Harrys Auto Services on Botha Ave in Centurion for them too fix the heater core, it cost me around R4000 for them to do the work. Everything seemed to be fine and working until 3 months later when exactly the same fault happened again. I returned to Harrys Auto Services and told them they need too replace it under gaurentee, which they did for me. Again all seemed to be ok, until the other week when it happened again, returning to Harrys Auto Services for a 3rd time now for the same problem. I told the owner Harry that it needs to be fixed under gaurentee again and he agreed, also I asked them too look into why the same part keeps going faulty every few months after been replaced with a new one. After leaving my car there for a week and having to call to get updates, I was told by Harry to come collect my car as they had put a new part again and it was fixed. I asked him if they had discovered why the part keeps going faulty. He told me he had a discussion with the people at Fords parts department and they discovered that the part is made from bad cheap material and is just badly manufacturered by Ford and was told that the chances of the new part going faulty in a few months is fairly high. I find this highly unacceptable from Ford as everytime this fault happens all the cooling fluid leaks out which in turn means my car does not get any cooling fluid to the engine and in the long run going to cause major problems with the engine.</p> <p>Also last week Friday 2/3/17 when I collected my car from Harrys Auto I was told that I needed to pay R210 for the anti freeze they put in my car when repairing it. I told them I was not paying it as its under gaurentee and any costs need to be taken up with Ford. I took my car and left for work. As I arrived at work Harry the owner of Harrys Auto phones me and starts shouting and swearing at me saying that I have a bad attitude for refusing to pay the R210, and that my car has no gaurentee on it any more and he is never working on my car again.</p> <p>I find this very bad service from both Harrys Auto and Ford, Harry treating his customers like that and Ford for producing such a bad part.</p>