hH
heraldceres H
1 reviews | Active since May 2016
21 Aug 2020, 13:16
Support companies that is not afraid of their responsibilities!
Post-CV19. Support companies that is not afraid of their responsibilities! FORD will sell vehicles but as we know, they don’t want any responsibility afterwards. It’s the dealers problem to deal with customers. FORD wants to replace a defect drivers seat that is cracked but they don’t want to replace a door handle that broke in two places. They hide behind the warranty for the door handle. With the seat it’s a safety issue and they can’t hide behind their stupid stock answer to consumers.
Helpful (0)
Replies (1)0
Replies (1)hH
heraldceres H's updateReviewer Update
22 Sept 2020, 12:53UPDATE: After months Ford SA replace the door handle and decided to reimburse me for the door handle repair. Its a once off goodwill gesture and is without admission of liability. Thanks Ford.
Thanks Jaffes Ford in Worcester for your help with the cracked seat cover and the no charge on labour. They only look after clients and do the repairs. They didnt build the bakkie or car!
Thanks Jaffes Ford in Worcester for your help with the cracked seat cover and the no charge on labour. They only look after clients and do the repairs. They didnt build the bakkie or car!
hH
heraldceres H's update22 Sept 2020, 12:53
Reviewer Update
UPDATE: After months Ford SA replace the door handle and decided to reimburse me for the door handle repair. Its a once off goodwill gesture and is without admission of liability. Thanks Ford.
Thanks Jaffes Ford in Worcester for your help with the cracked seat cover and the no charge on labour. They only look after clients and do the repairs. They didnt build the bakkie or car!
Thanks Jaffes Ford in Worcester for your help with the cracked seat cover and the no charge on labour. They only look after clients and do the repairs. They didnt build the bakkie or car!
