STAY AWAY FROM FOR CARS, THEIR SERVICE SUCKS WITH FAULTY CARS

I BOUGHT A CAR FROM CMH KEMPSTAR GEZINA DECEMBER WITH ONLY 22 000 KM ON THE DOT, IT WAS A DEMO CAR. DROVE THE CAR FOR ONLY 2MONTHS, STARTED SHOWING THE ENGINE LIGHT, CALLED THEM AND THEY ADVISED THEY ARE FULLY BOOKED THEY CAN ONY TAKE THE CAR IN ON THE 20TH OF MARCH...HMMM I GUESS I HAD TO CONTINUE DRIVING IT WITH THE LIGHT ON. THEN I CALLED BB FORD IN MENLYN, A LADY BY THE NAME OF RUWEE IS HANDLING THE MATTER, SHE ADVISED THAT SHE ASSIGNED A TECHNITIAN TO ASSESS AND THEY KEPT THE CAR FOR A DAY, GOT IT BACK, THE FOLLOWING DAY DRIVING BACK FROM MENLYN, ENGINE LIGHT CAME ON. I CALLED THEM ON THURSDAY AND TOOK THE CAR BACK TO THEM. THEY ADVISED THAT I CAN ONLY GET THE CAR THE FOLLOWING DAY THAT WAS ON FRIDAY. FRIDAY I CALLED RUWEE ADVISED THE CATALYTIC CONVERTER IS DAMAGED AND THEY MUST REPLACED IT. SHE ADVISED SHE HAS TO CONFIRM WITH THE SERVICE PLAN IF THIS WILL BE COVERED. ALL WELL AND I HAD TO CALL HER TO FOLLOW UP EACH AND EVERY TIME SINCE SHE`S TOO BUSY TO CALL ME BACK.... AT ONE STAGE SHE PROMISED THAT SHE`S GOT THE PART AND THEY WILL START WORKING ON THE VEHICLE THAT WAS MONDAY THE 18TH, TAKE INTO CONSIDERATION THAT I DIDNT HAVE A CAR SINCE THURSDAY THE 14TH OF FEB. ON TUESDAY I CALLED TO FOLLOW UP, SHE ADVISED THE TECHNICIAN WORKING ON THE VEHICLE DONT EVEN KNOW HIS NAME IS IN TRAINING AND THEY ALLOCATED SOMEONE ELSE TO WORK ON THE VEHICLE. LATER THE SAME DAY SHE CALLED AND ADVISED THAT THE PART IS ON BACK ORDER THEY CAN ONLY GET IT ON THE 21ST OF MARCH BUT SHE HAS LODGED A CLAIM AND FORD SA WILL CONTACT ME TO ARRANGE ANOTHER CAR .... WHAT IS FUNNY SHE TOLD ME THAT SHE HAS RECEIVED THE PART SO NOW THE QUESTION IS? DID SHE LIE OR THE PART WAS NOT ORDERED... I ASKED HER WHAT HAPPENED TO THE PART THAT WAS ALREADY ORDERED AND SHE SIAD THE MAIN PART IS NOT THERE? I ALSO ACTED DUMM AND JUST KEPT QUIET.... NOTHING FROM FORD SA AND NOTHING FROM RUWEE... I CALLED HER YESTERDAY AND SHE PROMISED THAT I WILL GET THE COURTESY CAR THE SAME DAY THATS WEDNESDAY THE 20TH OF FEB. NO ONE CONTACTED ME THE WHOLE DAY, ON THURSDAY I CALLED IN THE MORNING AND LEFT A MSG FOR HER, WITH HER RECEPTIONIST LEBO. NO PHONE CALL FROM HER AND I HAD TO CALL BACK AT 11H02 AND SHE PROMISED TO FOLLOW UP WITH FORD SA AND COME BACK TO ME, UNTIL AT 15H37 MY HUSBAND CALLED AND SHE STILL PROMISED THAT SHE WILL FOLLOW UP AND GIVE US FEEDBACK TOMORO. I KNOW FOR A FACT IS NOT GOING TO HAPPEN SINCE SHE WAS BOLD ENOUGH TO TELL US TO FOLLOW UP WITH FORD. WE HAD PLANS FOR THIS WEEKEND WE HAVE TO CANCEL. WHY DID I BUY A FORD CAR... I SEE SO MANY COMPALINTS NOW ON THIS PAGE... BAD DECISION EVER... THIS I WILL TAKE IT UP WITH THE MOTOR OMBUDSAMAN. THIS CAR IS STILL FAIRLY NEW TO BE GIVING US PROBLEMS. FORD YOUR CARS ARE FAULTY IM SURE SOON YOU WILL BE CALLING BACK THE NEW FORD FIESTA 2018... SINCE THIS IS THE CAR I BOUGHT. THIS IS THE SAME ISSUE WITH THE FORD KUGA... YOU GUYS YOU ARE JUST SO BAD......BY THE WAY I SPOKE TO RUDI AS WELL IN GEZINA WHOSE SO USELESS... AND YET HES THE WORKSHOP MANAGER.