********, thievery and blamming

<p>Just under 2 years ago i bought my first ford. I was looking for an economical vehicle that had the necessary trimmings needed for someone who spends a large portion of their day in the car. The sales team was very helpful and at first i was quite impressed with the ford fiesta ecoboost. Well, that all changed within a few months. My bluetooth stopped conecting to my phone, my radio volume would go up when i tried to turn it down and vice versa, my front and rear windows got a mind of their own refusing to close leaving my car at risk when parked in public parking lots. I took the car in for a service and mentioned the problems i was having, they did their assessment and came back to me telling me i would have to be without my vehicle for up to 2 weeks while they went through warranty. Understandable. What i dont understand is why i dont get a replacement vehicle during this time... I obviosly declined at this time because i could not be without a car for this long. Next service. I brought up my concerns again. The car went in for its service and was also looked at by a technician. I was then told that there was nothing wrong with my radio and they would not replace it. I had to return to ford after being told i was lying, sit with the technician who then finally agreed that there was in fact a problem with the radio. The radio and bluetooth was then fixed. After Picking up my vehicle my rear windows were still giving me problems, my car now was screeching which sounded like the fanbelt and now my hooter was also not working. I was advised that i should call roadside assistance as driving the car may cause further damage. after 4 days of not hearing a thing from ford i was called by Petrus and told that my car was not making any noise (once again being told that i was imagining things) I was also told that my hooter had suffered damage due to possibly being in an accident and that it would not be covered by warranty. I was not in any accident and my hooter was working just fine when i handed it in for service which leads me to only one possibility. Ford damaged the hooter and now refuses to fix it. Denial and deflection and telling the client it is their fault seems to be a common tactic from Ford and offended. I will be sure to pursue this further. I will never purchase another ford vehicle and hopefully put this company and its staff behind me.</p>