Rotten Rude *********** staff

I have recently went twice to purchase parts from the new Ford Joburg City. The parts centre is manned by a polite gentleman who does not seem to be computer literate. He takes forever to process a basic transaction and customers start lining up when they should have been already attended to. (Not Shabalala who knows his job). Worse is the cashier. Does her supervisor not note how much time she spends away from her post with nary a care in the world? How did she get this job with her rude manners and compete lack of knowledge and s**** in dealing with customers? I have previously gone to the Glen and Blackheath branches, but have never received such disgusting services from Ford. The branch is new, but the service is already rotten!