Possible ********** activity and very bad service
I bought a second had car (Peugeot 4008) at Daly Ford in Klerksdorp end of October 2017. Part of the deal was that the car was to be serviced before I purchased it and a new spare key would be supp**** and programmed. After getting the invoice from Peugeot for the service I noticed that the 90 000 KM CVT gearbox oil service was not included on the invoice. After taking this up with the sales person at Daly Auto Ford she told me that Peugeot was too expensive and they had done the gearbox service at Mooiman Service Center in Klerksdorp. I requested a proof of this service for the gearbox for warranty purposes. After numerous attempts the sales lady (now part of another brand in the Daly group) failed to supply me with the proof of the gearbox service and also failed to schedule the programming of the useless spare key. After contacting the Manager of Daly Auto Ford on Monday 16 April 2018 I explained that I had lost all hope to get the proof of the gearbox service and the key programmed from the sales lady that helped me. He also assured me that he would email me the proof and get the key programmed. This after nearly 5 months of begging and asking. The sales lady then sent me a message stating that she would phone me. She did not. Days later she told me that she would mail me the proof again and that her computer had crashed in January. Up until now, a week later, the Manager has not come back to me in any way. The sales lady then this morning sent me a message that they are busy finding out what was going on with the people that did the service and that they would ask Heino Service Centre to inspect if the gearbox oil had been changed. This is now 5 months later after the original service was done and I started begging! She then also said that they made an appointment for they key for the 24th of April 2018 and that she wants to make a plan with Peugeot for the proof of the gearbox service. This after she stated that Mooiman Service Center did the service!! I then asked MooiMan Service Center and Peugeot in Klerksdorp to send me the proofs of the services. Mooiman Service Center sent me an email denying ever working on the car and Peugeot sent the original Service invoice and also confirmed that the gearbox oil was never serviced!!! The Staff at Daly Auto Ford blatantly **** to me about ever servicing the gearbox oil!! I will now be forced to take legal action. They have been ignoring my phone calls for the entire day.
I have all correspondence to back up this review.
