Poor, very Poor customer service

I am really having a bad experience with my Ford Ecosport and Ford in general. My car’s engine was replaced at only 48k. After replacing the engine the dealer never did the engine clearance. I’m am struggling from 2018 know they want me to drive the vehicle back to Cradock at my own cost to sort out the mess. In the meantime my petrol pump gave in. I now have to wait 2 weeks to wait for a petrol pump, because of stock taking, can you believe it. Now one wants to assist, I’ve even contacted their customer service.. that actually thank Ltd me is a nice way, this is my problem and that I must be happy that the dealership in Cradock wants to assist me. I’ve never dealt with such a big boy international company refuse to assist their customer. This will be the last Ford I will ever buys