BS
Bosa S

1 reviews | Active since Jan 2023

01 Feb 2023, 18:01

Poor Customer service

Good day I bought a car Ford Fiesta ambient Bronze in colour with action Ford Krugersdorp on the 24 of Jan 2023. I drove the car from Krugersdorp to Pretoria on my way to Pretoria the car showed a yellow engine light.after the dealer assured me the they did a 160 check on the car I phone the sales person by the name of Stan (who I bought the car from).He said I must drive the car at more that 100km per hours the light would go off..and that never happened.

The next day I received a call from the sales person telling me that my contract had a condition (that I settle a person debt first)..I was not aware about any condition.

I was informed to come and park the car till I settle my personal debt. On Sat 27 I drove from Rustenburg (Home ) to the dealership In Krugersdorp to drop of the car as instructed.. On arrival I asked if the dealership could organise transport to go home or Uber..I was told that the dealership does not have a contact with Uber therefore I need to take myself home. After all the bad service I received..I decide to cancel my contract with action Ford Krugersdorp with immediate effect..

Kind regards Lobone Bosa Saane ***

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