Poor Customer Service

In January 2018 I bought Ford Focus with +-20000km on it and in February 2018 the clutch got damaged. I sent it to Ford at Greenstone for repairs. The clutch was fixed and it took 2 weeks for the car to be ready. I ask for a car to be used in the meantime and the answer was we don't have it. I tried to organised myself a car in order to send my kids to school and also go to work. Within 3 months (May 2018) the car stopped on the road whiles the car was in motion. This car was sent to the same dealership and it was noticed that one part they used to fixed the car in February is malfunction and therefore they will change it and it was also going to take a week. I also car again for a car to be used and the answer was, we don't have it. This time around I was using taxi, taxifier and other transport to move around. After 1 week of receiving the car, the car stopped again when it was in motion and it was sent to the same dealership again which was Monday the 11 June 2018. I called Ford customer service and explained was happen and the need for them to get me a car whiles they are busy fixing my car and I was told that the dealership has to send a request for the car after they have determined what the problem was and how long it will take to fix it. The dealership **** to me telling me that information had been sent to Ford on Monday 11 June 2018 and when I inquire from Ford customer service they said they have not received anything and they confirmed with they dealership and the dealership said they have not sent any information to Ford, on the 12 June 2018 they are now working on the car. The dealership is not willing to organised or request a car for me whiles they are trying to fixed the car. I was told today 13 June that they are waiting for Ford approval for the parts to be used. In the meantime I have to wait and find myself other means to go to work. The main reason why i am demanding a car to be used this time around is because I am pregnant and my condition is very critical which i explained to the owner of the dealership and yet they are not interested to assist me.