Poor after sale service

After experiencing several (4x) electronic problems with my brand new Kuga 5000km and taken to three different dealers I approached Customer Care at Ford SA Ref *** for my vehicle to be towed in to a dealer for repairs. When I asked the lady how am I going to get home if they fetch my vehicle the answer was that it is not her problem. It was with great effort that I had to get back home since no response was received from Customer Care. It is now 24hrs later and still no response. The words that describe their after sale service is not worth the paper it is written on. I intend to take this to the media as well. POOR, PATHETIC SERVICE FROM FORD SA