Pathetic Service from Ford Lazards and the Customer care.

Ford Lazards in Centurion. My car hand gone for a service about 2 months back. it had a jerk and miss. It was taken back and after 3 diagnosis the fault was rectified which I had to fit the bill because of *********** staff. It was more trial and error. they even told me the engine has to be replaced when it was the ignition coil. the car was at the dealership for 5 days.

Even the Customer Services guy Andrew Pretorius was on the side on the dealership saying there was no appointment made for the car.